Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System
4.5★ (10 ratings) · Current rank #4205
Highlights · computed from our daily tracking data
- Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System currently ranks #4205 in the WordPress.org popular plugins list.
- Its best position in our tracking is #4201, first reached on Oct 16, 2026.
- Active installs grew from 2K+ when we started tracking it in July 2026 to 3K+ today — it crossed the 3K+ mark around October 2026.
- It is averaging 138 downloads/day over the last 30 days, down 23% versus the month before (179/day).
- The latest release, v1.4.55, shipped on Oct 15, 2026 (4 days ago) — release #103 since the plugin joined the directory in 2022.
Ranking history
Ranking history — data table
| Date | Ranking history |
|---|---|
| 2026-10-19 | #4205 |
| 2026-09-30 | #4269 |
| 2026-08-31 | #4405 |
| 2026-07-31 | #4550 |
Latest reading of each month from our daily snapshots; the chart holds the full daily history.
Active installs
Active installs — data table
| Date | Active installs |
|---|---|
| 2026-10-19 | 3,000 |
| 2026-09-30 | 2,000 |
| 2026-08-31 | 2,000 |
| 2026-07-31 | 2,000 |
Latest reading of each month from our daily snapshots; the chart holds the full daily history.
Downloads per day
Downloads per day — data table
| Date | Downloads per day |
|---|---|
| 2026-10-18 | 185 |
| 2026-09-30 | 99 |
| 2026-08-31 | 190 |
| 2026-07-31 | 77 |
| 2026-06-30 | 87 |
| 2026-05-31 | 85 |
| 2026-04-30 | 567 |
| 2026-03-31 | 249 |
| 2026-02-28 | 151 |
| 2026-01-31 | 29 |
| 2025-12-31 | 13 |
| 2025-11-30 | 11 |
| 2025-10-31 | 72 |
| 2025-09-30 | 29 |
Latest reading of each month from our daily snapshots; the chart holds the full daily history.
Details
| Author | DevItems |
|---|---|
| Current version | 1.4.55 |
| Versions released | 103 |
| Last updated | 2026-10-15 |
| Added to directory | 2022-06-29 |
| Requires WordPress | 6.0+ |
| Requires PHP | 7.4+ |
| First tracked here | 2026-07-23 |
Description
AI-powered helpdesk & support ticket system with chatbot, knowledge base, and smart automation for WordPress.
Frequently asked questions
How many websites use Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System?
WordPress.org reports 3K+ active installs.
How popular is Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System?
As of October 19, 2026, Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System ranks #4205 in the WordPress.org popular plugins list. Its best position in our tracking is #4201.
When was Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System last updated?
Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System was last updated on October 15, 2026 (version 1.4.55). It has shipped 103 releases in total.
Who makes Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System?
Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System is developed by DevItems. It joined the WordPress.org plugin directory in June 2022.
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