SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent
4.9★ (289 ratings) · Current rank #1958
Highlights · computed from our daily tracking data
- SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent currently ranks #1958 in the WordPress.org popular plugins list.
- Its best position in our tracking is #1934, first reached on Jul 24, 2026.
- Active installs have held steady at 10K+ since we began tracking it in July 2026.
- It is averaging 407 downloads/day over the last 30 days, up 21% versus the month before (335/day).
- The latest release, v3.5.4, shipped on Sep 29, 2026 (18 days ago) — release #21 since the plugin joined the directory in 2018.
Ranking history
Ranking history — data table
| Date | Ranking history |
|---|---|
| 2026-10-17 | #1958 |
| 2026-09-30 | #1953 |
| 2026-08-31 | #1952 |
| 2026-07-31 | #1942 |
Latest reading of each month from our daily snapshots; the chart holds the full daily history.
Active installs
Active installs — data table
| Date | Active installs |
|---|---|
| 2026-10-17 | 10,000 |
| 2026-09-30 | 10,000 |
| 2026-08-31 | 10,000 |
| 2026-07-31 | 10,000 |
Latest reading of each month from our daily snapshots; the chart holds the full daily history.
Downloads per day
Downloads per day — data table
| Date | Downloads per day |
|---|---|
| 2026-10-16 | 155 |
| 2026-09-30 | 1,267 |
| 2026-08-31 | 190 |
| 2026-07-31 | 1,283 |
| 2026-06-30 | 185 |
| 2026-05-31 | 122 |
| 2026-04-30 | 104 |
| 2026-03-31 | 176 |
| 2026-02-28 | 64 |
| 2026-01-31 | 193 |
| 2025-12-31 | 142 |
| 2025-11-30 | 98 |
| 2025-10-31 | 84 |
| 2025-09-30 | 385 |
Latest reading of each month from our daily snapshots; the chart holds the full daily history.
Details
| Author | PSM Plugins |
|---|---|
| Current version | 3.5.4 |
| Versions released | 21 |
| Last updated | 2026-09-29 |
| Added to directory | 2018-08-15 |
| Requires WordPress | 5.6+ |
| Requires PHP | 7.4+ |
| First tracked here | 2026-07-23 |
Description
Enhance your WordPress site with our AI Powered customer support ticket system. Manage customer support, tickets, and email tickets efficiently.
Frequently asked questions
How many websites use SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent?
WordPress.org reports 10K+ active installs.
How popular is SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent?
As of October 17, 2026, SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent ranks #1958 in the WordPress.org popular plugins list. Its best position in our tracking is #1934.
When was SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent last updated?
SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent was last updated on September 29, 2026 (version 3.5.4). It has shipped 21 releases in total.
Who makes SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent?
SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent is developed by PSM Plugins. It joined the WordPress.org plugin directory in August 2018.
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