SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent vs Zendesk Chat
Two WordPress plugins head to head: ranking, active installs, downloads and ratings, from our daily tracking of the WordPress.org directory.
These aren’t all alternatives to each other — they do different jobs — so this page compares popularity only, not features.
At a glance
SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent leads the WordPress.org popular list today at #1,945, ahead of Zendesk Chat at #1,953. Over the last 7 days SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent climbed 8 places and Zendesk Chat climbed 6 places. SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent has the largest install base: 10K+ active installs against 10K+ for Zendesk Chat. Downloads this week: SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent 1,744 and Zendesk Chat 248. Ratings: SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent 4.9★ from 289 and Zendesk Chat 4★ from 27 reviews.
| Metric | SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent | Zendesk Chat |
|---|---|---|
| Popular rank today | #1,945 ▲ 8 | #1,953 ▲ 6 |
| Active installs | 10K+ | 10K+ |
| Downloads, last 7 days | 1,744 | 248 |
| Rating | 4.9★ (289) | 4★ (27) |
| Last updated | Sep 29, 2026 | Aug 20, 2020 |
| Current version | 3.5.4 | 1.4.18 |
| Best rank on record | #1,934 | #1,910 |
| Days in the top 50 | 0 | 0 |
| On WordPress.org since | Aug 2018 | Jan 2010 |
Highlighted cells mark the strongest figure in each row. Rank and installs are from the latest WordPress.org capture; downloads are the last seven captured days.
Ranking history Lower is better
Active installs
Downloads per day
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Frequently asked questions
Which is more popular, SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent or Zendesk Chat?
By active installs, SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent: 10K+ sites run it against 10K+ for Zendesk Chat, according to WordPress.org figures captured on November 1, 2026.
Which ranks higher on WordPress.org, SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent or Zendesk Chat?
SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent, at #1,945 on the WordPress.org popular plugins list today, with Zendesk Chat at #1,953. The ranking reflects recent installs and moves daily, which is why this page shows the history rather than one snapshot.
Are SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent or Zendesk Chat alternatives to each other?
Not all of them. Some of these plugins do different jobs and many sites run more than one. This page compares their popularity, not their features.
Where do these numbers come from?
WordPress.org publishes each plugin’s active install count and its position on the popular list. This site records both every day, along with per-day downloads and ratings, so the charts above show how the plugins have moved over time rather than a single day.