Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons vs SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent
Two WordPress plugins head to head: ranking, active installs, downloads and ratings, from our daily tracking of the WordPress.org directory.
These aren’t all alternatives to each other — they do different jobs — so this page compares popularity only, not features.
At a glance
Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons leads the WordPress.org popular list today at #1,056, ahead of SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent at #1,949. Over the last 7 days Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons slipped 3 places and SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent climbed 2 places. Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons has the largest install base, roughly 3× the next: 30K+ active installs against 10K+ for SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent. Ratings: Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons 5★ from 755 and SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent 4.9★ from 289 reviews.
| Metric | Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons | SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent |
|---|---|---|
| Popular rank today | #1,056 ▼ 3 | #1,949 ▲ 2 |
| Active installs | 30K+ | 10K+ |
| Downloads, last 7 days | — | — |
| Rating | 5★ (755) | 4.9★ (289) |
| Last updated | Sep 1, 2026 | Sep 1, 2026 |
| Current version | 1.5.2 | 3.5.3 |
| Best rank on record | #1,044 | #1,934 |
| Days in the top 50 | 0 | 0 |
| On WordPress.org since | Nov 2023 | Aug 2018 |
| Sites detected by our detector | 3 | 0 |
Highlighted cells mark the strongest figure in each row. Rank and installs are from the latest WordPress.org capture; downloads are the last seven captured days.
Ranking history Lower is better
Active installs
Downloads per day
More comparisons
- Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons vs Buttonizer - Live Chat, AI Chatbot, Call, Chat, Contact Button
- Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons vs LiveChat – Live Chat Plugin for WP Websites
- Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons vs Tidio Chat
- Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons vs Zendesk Chat
- Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons vs Crisp – Live Chat and Chatbot
- SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent vs WP Debugging
- SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent vs bbPress
- SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent vs Fluent Support – Helpdesk & Customer Support Ticket System
Frequently asked questions
Which is more popular, Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons or SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent?
By active installs, Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons: 30K+ sites run it against 10K+ for SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent, according to WordPress.org figures captured on September 15, 2026.
Which ranks higher on WordPress.org, Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons or SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent?
Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons, at #1,056 on the WordPress.org popular plugins list today, with SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent at #1,949. The ranking reflects recent installs and moves daily, which is why this page shows the history rather than one snapshot.
Are Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons or SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent alternatives to each other?
Not all of them. Some of these plugins do different jobs and many sites run more than one. This page compares their popularity, not their features.
Where do these numbers come from?
WordPress.org publishes each plugin’s active install count and its position on the popular list. This site records both every day, along with per-day downloads and ratings, so the charts above show how the plugins have moved over time rather than a single day.