Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons vs Zendesk Chat
Two WordPress plugins head to head: ranking, active installs, downloads and ratings, from our daily tracking of the WordPress.org directory.
These aren’t all alternatives to each other — they do different jobs — so this page compares popularity only, not features.
At a glance
Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons leads the WordPress.org popular list today at #1,056, ahead of Zendesk Chat at #1,946. Over the last 7 days Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons slipped 3 places and Zendesk Chat held its place. Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons has the largest install base, roughly 3× the next: 30K+ active installs against 10K+ for Zendesk Chat. Ratings: Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons 5★ from 755 and Zendesk Chat 4★ from 27 reviews.
| Metric | Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons | Zendesk Chat |
|---|---|---|
| Popular rank today | #1,056 ▼ 3 | #1,946 ▬ |
| Active installs | 30K+ | 10K+ |
| Downloads, last 7 days | — | — |
| Rating | 5★ (755) | 4★ (27) |
| Last updated | Sep 1, 2026 | Aug 20, 2020 |
| Current version | 1.5.2 | 1.4.18 |
| Best rank on record | #1,044 | #1,910 |
| Days in the top 50 | 0 | 0 |
| On WordPress.org since | Nov 2023 | Jan 2010 |
| Sites detected by our detector | 3 | 0 |
Highlighted cells mark the strongest figure in each row. Rank and installs are from the latest WordPress.org capture; downloads are the last seven captured days.
Ranking history Lower is better
Active installs
Downloads per day
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- Zendesk Chat vs Chaty
Frequently asked questions
Which is more popular, Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons or Zendesk Chat?
By active installs, Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons: 30K+ sites run it against 10K+ for Zendesk Chat, according to WordPress.org figures captured on September 15, 2026.
Which ranks higher on WordPress.org, Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons or Zendesk Chat?
Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons, at #1,056 on the WordPress.org popular plugins list today, with Zendesk Chat at #1,946. The ranking reflects recent installs and moves daily, which is why this page shows the history rather than one snapshot.
Are Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons or Zendesk Chat alternatives to each other?
Not all of them. Some of these plugins do different jobs and many sites run more than one. This page compares their popularity, not their features.
Where do these numbers come from?
WordPress.org publishes each plugin’s active install count and its position on the popular list. This site records both every day, along with per-day downloads and ratings, so the charts above show how the plugins have moved over time rather than a single day.