Smartsupp – live chat, AI shopping assistant and chatbots vs WP User Chat
Two WordPress plugins head to head: ranking, active installs, downloads and ratings, from our daily tracking of the WordPress.org directory.
These aren’t all alternatives to each other — they do different jobs — so this page compares popularity only, not features.
At a glance
Smartsupp – live chat, AI shopping assistant and chatbots ranks #1,214 on the popular list; WP User Chat is outside the top 500 we capture daily. Smartsupp – live chat, AI shopping assistant and chatbots has the largest install base, roughly 2000× the next: 20K+ active installs against 10+ for WP User Chat. Downloads this week: Smartsupp – live chat, AI shopping assistant and chatbots 1,581 and WP User Chat 19. Ratings: Smartsupp – live chat, AI shopping assistant and chatbots 4.7★ from 131 and WP User Chat 3★ from 2 reviews.
| Metric | Smartsupp – live chat, AI shopping assistant and chatbots | WP User Chat |
|---|---|---|
| Popular rank today | #1,214 ▲ 2 | outside top 500 |
| Active installs | 20K+ | 10+ |
| Downloads, last 7 days | 1,581 | 19 |
| Rating | 4.7★ (131) | 3★ (2) |
| Last updated | Oct 4, 2026 | Nov 20, 2024 |
| Current version | 3.10 | 1.0.8 |
| Best rank on record | #1,203 | #34,177 |
| Days in the top 50 | 0 | 0 |
| On WordPress.org since | Aug 2014 | Mar 2016 |
Highlighted cells mark the strongest figure in each row. Rank and installs are from the latest WordPress.org capture; downloads are the last seven captured days.
Ranking history Lower is better
Active installs
Downloads per day
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Frequently asked questions
Which is more popular, Smartsupp – live chat, AI shopping assistant and chatbots or WP User Chat?
By active installs, Smartsupp – live chat, AI shopping assistant and chatbots: 20K+ sites run it against 10+ for WP User Chat, according to WordPress.org figures captured on October 29, 2026.
Are Smartsupp – live chat, AI shopping assistant and chatbots or WP User Chat alternatives to each other?
Not all of them. Some of these plugins do different jobs and many sites run more than one. This page compares their popularity, not their features.
Where do these numbers come from?
WordPress.org publishes each plugin’s active install count and its position on the popular list. This site records both every day, along with per-day downloads and ratings, so the charts above show how the plugins have moved over time rather than a single day.