AI Engine vs Smartsupp – live chat, AI shopping assistant and chatbots
Two WordPress plugins head to head: ranking, active installs, downloads and ratings, from our daily tracking of the WordPress.org directory.
These aren’t all alternatives to each other — they do different jobs — so this page compares popularity only, not features.
At a glance
AI Engine leads the WordPress.org popular list today at #468, ahead of Smartsupp – live chat, AI shopping assistant and chatbots at #1,217. Over the last 7 days AI Engine slipped 4 places and Smartsupp – live chat, AI shopping assistant and chatbots slipped 8 places. AI Engine has the largest install base, roughly 4.5× the next: 90K+ active installs against 20K+ for Smartsupp – live chat, AI shopping assistant and chatbots. Ratings: AI Engine 4.9★ from 864 and Smartsupp – live chat, AI shopping assistant and chatbots 4.7★ from 131 reviews.
| Metric | AI Engine | Smartsupp – live chat, AI shopping assistant and chatbots |
|---|---|---|
| Popular rank today | #468 ▼ 4 | #1,217 ▼ 8 |
| Active installs | 90K+ | 20K+ |
| Downloads, last 7 days | 62,727 | — |
| Rating | 4.9★ (864) | 4.7★ (131) |
| Last updated | Sep 13, 2026 | Dec 8, 2025 |
| Current version | 3.7.8 | 3.9.2 |
| Best rank on record | #461 | #1,203 |
| Days in the top 50 | 0 | 0 |
| On WordPress.org since | Dec 2022 | Aug 2014 |
Highlighted cells mark the strongest figure in each row. Rank and installs are from the latest WordPress.org capture; downloads are the last seven captured days.
Ranking history Lower is better
Active installs
Downloads per day
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Frequently asked questions
Which is more popular, AI Engine or Smartsupp – live chat, AI shopping assistant and chatbots?
By active installs, AI Engine: 90K+ sites run it against 20K+ for Smartsupp – live chat, AI shopping assistant and chatbots, according to WordPress.org figures captured on September 16, 2026.
Which ranks higher on WordPress.org, AI Engine or Smartsupp – live chat, AI shopping assistant and chatbots?
AI Engine, at #468 on the WordPress.org popular plugins list today, with Smartsupp – live chat, AI shopping assistant and chatbots at #1,217. The ranking reflects recent installs and moves daily, which is why this page shows the history rather than one snapshot.
Are AI Engine or Smartsupp – live chat, AI shopping assistant and chatbots alternatives to each other?
Not all of them. Some of these plugins do different jobs and many sites run more than one. This page compares their popularity, not their features.
Where do these numbers come from?
WordPress.org publishes each plugin’s active install count and its position on the popular list. This site records both every day, along with per-day downloads and ratings, so the charts above show how the plugins have moved over time rather than a single day.