Crisp – Live Chat and Chatbot vs Smartsupp – live chat, AI shopping assistant and chatbots
Two WordPress plugins head to head: ranking, active installs, downloads and ratings, from our daily tracking of the WordPress.org directory.
These aren’t all alternatives to each other — they do different jobs — so this page compares popularity only, not features.
At a glance
Smartsupp – live chat, AI shopping assistant and chatbots leads the WordPress.org popular list today at #1,216, ahead of Crisp – Live Chat and Chatbot at #1,366. Over the last 7 days Smartsupp – live chat, AI shopping assistant and chatbots slipped 8 places and Crisp – Live Chat and Chatbot climbed 5 places. Crisp – Live Chat and Chatbot has the largest install base: 20K+ active installs against 20K+ for Smartsupp – live chat, AI shopping assistant and chatbots. Ratings: Crisp – Live Chat and Chatbot 4.6★ from 73 and Smartsupp – live chat, AI shopping assistant and chatbots 4.7★ from 131 reviews.
| Metric | Crisp – Live Chat and Chatbot | Smartsupp – live chat, AI shopping assistant and chatbots |
|---|---|---|
| Popular rank today | #1,366 ▲ 5 | #1,216 ▼ 8 |
| Active installs | 20K+ | 20K+ |
| Downloads, last 7 days | — | — |
| Rating | 4.6★ (73) | 4.7★ (131) |
| Last updated | Apr 14, 2025 | Dec 8, 2025 |
| Current version | 0.48 | 3.9.2 |
| Best rank on record | #1,366 | #1,203 |
| Days in the top 50 | 0 | 0 |
| On WordPress.org since | Jan 2016 | Aug 2014 |
Highlighted cells mark the strongest figure in each row. Rank and installs are from the latest WordPress.org capture; downloads are the last seven captured days.
Ranking history Lower is better
Active installs
Downloads per day
More comparisons
- Crisp – Live Chat and Chatbot vs Tidio Chat
- Crisp – Live Chat and Chatbot vs LiveChat – Live Chat Plugin for WP Websites
- Crisp – Live Chat and Chatbot vs Zoho SalesIQ – Live chat, chatbots, and visitor tracking
- Crisp – Live Chat and Chatbot vs 3CX Live Chat
- Smartsupp – live chat, AI shopping assistant and chatbots vs Tidio Chat
- Smartsupp – live chat, AI shopping assistant and chatbots vs LiveChat – Live Chat Plugin for WP Websites
- Smartsupp – live chat, AI shopping assistant and chatbots vs Zoho SalesIQ – Live chat, chatbots, and visitor tracking
- Smartsupp – live chat, AI shopping assistant and chatbots vs AI Engine
Frequently asked questions
Which is more popular, Crisp – Live Chat and Chatbot or Smartsupp – live chat, AI shopping assistant and chatbots?
By active installs, Crisp – Live Chat and Chatbot: 20K+ sites run it against 20K+ for Smartsupp – live chat, AI shopping assistant and chatbots, according to WordPress.org figures captured on September 15, 2026.
Which ranks higher on WordPress.org, Crisp – Live Chat and Chatbot or Smartsupp – live chat, AI shopping assistant and chatbots?
Smartsupp – live chat, AI shopping assistant and chatbots, at #1,216 on the WordPress.org popular plugins list today, with Crisp – Live Chat and Chatbot at #1,366. The ranking reflects recent installs and moves daily, which is why this page shows the history rather than one snapshot.
Are Crisp – Live Chat and Chatbot or Smartsupp – live chat, AI shopping assistant and chatbots alternatives to each other?
Not all of them. Some of these plugins do different jobs and many sites run more than one. This page compares their popularity, not their features.
Where do these numbers come from?
WordPress.org publishes each plugin’s active install count and its position on the popular list. This site records both every day, along with per-day downloads and ratings, so the charts above show how the plugins have moved over time rather than a single day.