Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons vs Word Balloon
Two WordPress plugins head to head: ranking, active installs, downloads and ratings, from our daily tracking of the WordPress.org directory.
These aren’t all alternatives to each other — they do different jobs — so this page compares popularity only, not features.
At a glance
Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons leads the WordPress.org popular list today at #1,062, ahead of Word Balloon at #1,971. Over the last 7 days Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons slipped 2 places and Word Balloon slipped 14 places. Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons has the largest install base, roughly 3× the next: 30K+ active installs against 10K+ for Word Balloon. Downloads this week: Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons 1,459 and Word Balloon 226. Ratings: Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons 5★ from 768 and Word Balloon 5★ from 8 reviews.
| Metric | Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons | Word Balloon |
|---|---|---|
| Popular rank today | #1,062 ▼ 2 | #1,971 ▼ 14 |
| Active installs | 30K+ | 10K+ |
| Downloads, last 7 days | 1,459 | 226 |
| Rating | 5★ (768) | 5★ (8) |
| Last updated | Oct 14, 2026 | Aug 22, 2026 |
| Current version | 1.5.2 | 4.23.2 |
| Best rank on record | #1,044 | #1,901 |
| Days in the top 50 | 0 | 0 |
| On WordPress.org since | Nov 2023 | Mar 2018 |
| Sites detected by our detector | 4 | 0 |
Highlighted cells mark the strongest figure in each row. Rank and installs are from the latest WordPress.org capture; downloads are the last seven captured days.
Ranking history Lower is better
Active installs
Downloads per day
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Frequently asked questions
Which is more popular, Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons or Word Balloon?
By active installs, Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons: 30K+ sites run it against 10K+ for Word Balloon, according to WordPress.org figures captured on October 19, 2026.
Which ranks higher on WordPress.org, Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons or Word Balloon?
Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons, at #1,062 on the WordPress.org popular plugins list today, with Word Balloon at #1,971. The ranking reflects recent installs and moves daily, which is why this page shows the history rather than one snapshot.
Are Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons or Word Balloon alternatives to each other?
Not all of them. Some of these plugins do different jobs and many sites run more than one. This page compares their popularity, not their features.
Where do these numbers come from?
WordPress.org publishes each plugin’s active install count and its position on the popular list. This site records both every day, along with per-day downloads and ratings, so the charts above show how the plugins have moved over time rather than a single day.