Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons vs Tidio Chat
Two WordPress plugins head to head: ranking, active installs, downloads and ratings, from our daily tracking of the WordPress.org directory.
These aren’t all alternatives to each other — they do different jobs — so this page compares popularity only, not features.
At a glance
Tidio Chat leads the WordPress.org popular list today at #576, ahead of Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons at #1,056. Over the last 7 days Tidio Chat slipped 1 place and Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons slipped 3 places. Tidio Chat has the largest install base, roughly 2.3× the next: 70K+ active installs against 30K+ for Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons. Ratings: Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons 5★ from 755 and Tidio Chat 4.7★ from 396 reviews.
| Metric | Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons | Tidio Chat |
|---|---|---|
| Popular rank today | #1,056 ▼ 3 | #576 ▼ 1 |
| Active installs | 30K+ | 70K+ |
| Downloads, last 7 days | — | 5,556 |
| Rating | 5★ (755) | 4.7★ (396) |
| Last updated | Sep 1, 2026 | Sep 1, 2026 |
| Current version | 1.5.2 | 8.0.1 |
| Best rank on record | #1,044 | #563 |
| Days in the top 50 | 0 | 0 |
| On WordPress.org since | Nov 2023 | Apr 2014 |
| Sites detected by our detector | 3 | 0 |
Highlighted cells mark the strongest figure in each row. Rank and installs are from the latest WordPress.org capture; downloads are the last seven captured days.
Ranking history Lower is better
Active installs
Downloads per day
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Frequently asked questions
Which is more popular, Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons or Tidio Chat?
By active installs, Tidio Chat: 70K+ sites run it against 30K+ for Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons, according to WordPress.org figures captured on September 15, 2026.
Which ranks higher on WordPress.org, Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons or Tidio Chat?
Tidio Chat, at #576 on the WordPress.org popular plugins list today, with Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons at #1,056. The ranking reflects recent installs and moves daily, which is why this page shows the history rather than one snapshot.
Are Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons or Tidio Chat alternatives to each other?
Not all of them. Some of these plugins do different jobs and many sites run more than one. This page compares their popularity, not their features.
Where do these numbers come from?
WordPress.org publishes each plugin’s active install count and its position on the popular list. This site records both every day, along with per-day downloads and ratings, so the charts above show how the plugins have moved over time rather than a single day.