Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons vs Direct Chat Inquiry by XD
Two WordPress plugins head to head: ranking, active installs, downloads and ratings, from our daily tracking of the WordPress.org directory.
These aren’t all alternatives to each other — they do different jobs — so this page compares popularity only, not features.
At a glance
Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons leads the WordPress.org popular list today at #1,060, ahead of Direct Chat Inquiry by XD at #32,569. Over the last 7 days Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons climbed 1 place and Direct Chat Inquiry by XD slipped 605 places. Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons has the largest install base, roughly 3000× the next: 30K+ active installs against 10+ for Direct Chat Inquiry by XD. Downloads this week: Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons 1,548 and Direct Chat Inquiry by XD 17.
| Metric | Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons | Direct Chat Inquiry by XD |
|---|---|---|
| Popular rank today | #1,060 ▲ 1 | #32,569 ▼ 605 |
| Active installs | 30K+ | 10+ |
| Downloads, last 7 days | 1,548 | 17 |
| Rating | 5★ (772) | no ratings |
| Last updated | Oct 14, 2026 | Sep 28, 2026 |
| Current version | 1.5.2 | 1.2.1 |
| Best rank on record | #1,044 | #31,453 |
| Days in the top 50 | 0 | 0 |
| On WordPress.org since | Nov 2023 | Jul 2025 |
| Sites detected by our detector | 5 | 0 |
Highlighted cells mark the strongest figure in each row. Rank and installs are from the latest WordPress.org capture; downloads are the last seven captured days.
Ranking history Lower is better
Active installs
Downloads per day
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Frequently asked questions
Which is more popular, Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons or Direct Chat Inquiry by XD?
By active installs, Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons: 30K+ sites run it against 10+ for Direct Chat Inquiry by XD, according to WordPress.org figures captured on October 25, 2026.
Which ranks higher on WordPress.org, Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons or Direct Chat Inquiry by XD?
Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons, at #1,060 on the WordPress.org popular plugins list today, with Direct Chat Inquiry by XD at #32,569. The ranking reflects recent installs and moves daily, which is why this page shows the history rather than one snapshot.
Are Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons or Direct Chat Inquiry by XD alternatives to each other?
Not all of them. Some of these plugins do different jobs and many sites run more than one. This page compares their popularity, not their features.
Where do these numbers come from?
WordPress.org publishes each plugin’s active install count and its position on the popular list. This site records both every day, along with per-day downloads and ratings, so the charts above show how the plugins have moved over time rather than a single day.