Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search vs WP Help
Two WordPress plugins head to head: ranking, active installs, downloads and ratings, from our daily tracking of the WordPress.org directory.
These aren’t all alternatives to each other — they do different jobs — so this page compares popularity only, not features.
At a glance
Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search leads the WordPress.org popular list today at #1,659, ahead of WP Help at #2,268. Over the last 7 days Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search held its place and WP Help slipped 9 places. Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search has the largest install base: 10K+ active installs against 9K+ for WP Help. Downloads this week: Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search 1,464 and WP Help 391. Ratings: Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search 4.9★ from 123 and WP Help 4.8★ from 54 reviews.
| Metric | Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search | WP Help |
|---|---|---|
| Popular rank today | #1,659 ▬ | #2,268 ▼ 9 |
| Active installs | 10K+ | 9K+ |
| Downloads, last 7 days | 1,464 | 391 |
| Rating | 4.9★ (123) | 4.8★ (54) |
| Last updated | Oct 4, 2026 | Apr 20, 2024 |
| Current version | 17.311.0 | 1.7.5 |
| Best rank on record | #1,652 | #2,230 |
| Days in the top 50 | 0 | 0 |
| On WordPress.org since | Jan 2017 | May 2011 |
Highlighted cells mark the strongest figure in each row. Rank and installs are from the latest WordPress.org capture; downloads are the last seven captured days.
Ranking history Lower is better
Active installs
Downloads per day
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Frequently asked questions
Which is more popular, Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search or WP Help?
By active installs, Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search: 10K+ sites run it against 9K+ for WP Help, according to WordPress.org figures captured on October 17, 2026.
Which ranks higher on WordPress.org, Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search or WP Help?
Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search, at #1,659 on the WordPress.org popular plugins list today, with WP Help at #2,268. The ranking reflects recent installs and moves daily, which is why this page shows the history rather than one snapshot.
Are Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search or WP Help alternatives to each other?
Not all of them. Some of these plugins do different jobs and many sites run more than one. This page compares their popularity, not their features.
Where do these numbers come from?
WordPress.org publishes each plugin’s active install count and its position on the popular list. This site records both every day, along with per-day downloads and ratings, so the charts above show how the plugins have moved over time rather than a single day.