Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search vs Facebook Chat Plugin - Live Chat Plugin for WordPress
Two WordPress plugins head to head: ranking, active installs, downloads and ratings, from our daily tracking of the WordPress.org directory.
These aren’t all alternatives to each other — they do different jobs — so this page compares popularity only, not features.
At a glance
Facebook Chat Plugin - Live Chat Plugin for WordPress leads the WordPress.org popular list today at #592, ahead of Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search at #1,659. Over the last 7 days Facebook Chat Plugin - Live Chat Plugin for WordPress slipped 1 place and Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search climbed 1 place. Facebook Chat Plugin - Live Chat Plugin for WordPress has the largest install base, roughly 7× the next: 70K+ active installs against 10K+ for Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search. Downloads this week: Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search 2,803 and Facebook Chat Plugin - Live Chat Plugin for WordPress 535. Ratings: Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search 4.9★ from 124 and Facebook Chat Plugin - Live Chat Plugin for WordPress 3.5★ from 302 reviews.
| Metric | Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search | Facebook Chat Plugin - Live Chat Plugin for WordPress |
|---|---|---|
| Popular rank today | #1,659 ▲ 1 | #592 ▼ 1 |
| Active installs | 10K+ | 70K+ |
| Downloads, last 7 days | 2,803 | 535 |
| Rating | 4.9★ (124) | 3.5★ (302) |
| Last updated | Oct 17, 2026 | Jul 5, 2022 |
| Current version | 17.311.1 | 2.5 |
| Best rank on record | #1,652 | #565 |
| Days in the top 50 | 0 | 0 |
| On WordPress.org since | Jan 2017 | Sep 2018 |
Highlighted cells mark the strongest figure in each row. Rank and installs are from the latest WordPress.org capture; downloads are the last seven captured days.
Ranking history Lower is better
Active installs
Downloads per day
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Frequently asked questions
Which is more popular, Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search or Facebook Chat Plugin - Live Chat Plugin for WordPress?
By active installs, Facebook Chat Plugin - Live Chat Plugin for WordPress: 70K+ sites run it against 10K+ for Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search, according to WordPress.org figures captured on October 30, 2026.
Which ranks higher on WordPress.org, Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search or Facebook Chat Plugin - Live Chat Plugin for WordPress?
Facebook Chat Plugin - Live Chat Plugin for WordPress, at #592 on the WordPress.org popular plugins list today, with Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search at #1,659. The ranking reflects recent installs and moves daily, which is why this page shows the history rather than one snapshot.
Are Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search or Facebook Chat Plugin - Live Chat Plugin for WordPress alternatives to each other?
Not all of them. Some of these plugins do different jobs and many sites run more than one. This page compares their popularity, not their features.
Where do these numbers come from?
WordPress.org publishes each plugin’s active install count and its position on the popular list. This site records both every day, along with per-day downloads and ratings, so the charts above show how the plugins have moved over time rather than a single day.