Document Feedback vs Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search
Two WordPress plugins head to head: ranking, active installs, downloads and ratings, from our daily tracking of the WordPress.org directory.
These aren’t all alternatives to each other — they do different jobs — so this page compares popularity only, not features.
At a glance
Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search leads the WordPress.org popular list today at #1,661, ahead of Document Feedback at #35,741. Over the last 7 days Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search slipped 3 places and Document Feedback climbed 1,029 places. Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search has the largest install base, roughly 1000× the next: 10K+ active installs against 10+ for Document Feedback. Downloads this week: Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search 6,380 and Document Feedback 16. Ratings: Document Feedback 4★ from 3 and Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search 4.9★ from 123 reviews.
| Metric | Document Feedback | Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search |
|---|---|---|
| Popular rank today | #35,741 ▲ 1029 | #1,661 ▼ 3 |
| Active installs | 10+ | 10K+ |
| Downloads, last 7 days | 16 | 6,380 |
| Rating | 4★ (3) | 4.9★ (123) |
| Last updated | Nov 30, 2018 | Oct 17, 2026 |
| Current version | 1.3 | 17.311.1 |
| Best rank on record | #33,792 | #1,652 |
| Days in the top 50 | 0 | 0 |
| On WordPress.org since | Dec 2012 | Jan 2017 |
Highlighted cells mark the strongest figure in each row. Rank and installs are from the latest WordPress.org capture; downloads are the last seven captured days.
Ranking history Lower is better
Active installs
Downloads per day
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- Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search vs Quick and Easy FAQs
- Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search vs Read More Without Refresh
Frequently asked questions
Which is more popular, Document Feedback or Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search?
By active installs, Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search: 10K+ sites run it against 10+ for Document Feedback, according to WordPress.org figures captured on October 20, 2026.
Which ranks higher on WordPress.org, Document Feedback or Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search?
Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search, at #1,661 on the WordPress.org popular plugins list today, with Document Feedback at #35,741. The ranking reflects recent installs and moves daily, which is why this page shows the history rather than one snapshot.
Are Document Feedback or Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search alternatives to each other?
Not all of them. Some of these plugins do different jobs and many sites run more than one. This page compares their popularity, not their features.
Where do these numbers come from?
WordPress.org publishes each plugin’s active install count and its position on the popular list. This site records both every day, along with per-day downloads and ratings, so the charts above show how the plugins have moved over time rather than a single day.