Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist vs Chaty
Two WordPress plugins head to head: ranking, active installs, downloads and ratings, from our daily tracking of the WordPress.org directory.
These aren’t all alternatives to each other — they do different jobs — so this page compares popularity only, not features.
At a glance
Chaty leads the WordPress.org popular list today at #161, ahead of Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist at #2,176. Over the last 7 days Chaty slipped 1 place and Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist slipped 5 places. Chaty has the largest install base, roughly 30× the next: 300K+ active installs against 10K+ for Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist. Downloads this week: Chaty 34,266 and Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist 518. Ratings: Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist 4.9★ from 111 and Chaty 5★ from 1,242 reviews.
| Metric | Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist | Chaty |
|---|---|---|
| Popular rank today | #2,176 ▼ 5 | #161 ▼ 1 |
| Active installs | 10K+ | 300K+ |
| Downloads, last 7 days | 518 | 34,266 |
| Rating | 4.9★ (111) | 5★ (1,242) |
| Last updated | Jul 29, 2026 | Oct 8, 2026 |
| Current version | 1.8.3 | 3.6.3 |
| Best rank on record | #2,147 | #156 |
| Days in the top 50 | 0 | 0 |
| On WordPress.org since | Nov 2022 | Aug 2018 |
| Sites detected by our detector | 0 | 22 |
Highlighted cells mark the strongest figure in each row. Rank and installs are from the latest WordPress.org capture; downloads are the last seven captured days.
Ranking history Lower is better
Active installs
Downloads per day
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Frequently asked questions
Which is more popular, Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist or Chaty?
By active installs, Chaty: 300K+ sites run it against 10K+ for Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist, according to WordPress.org figures captured on October 16, 2026.
Which ranks higher on WordPress.org, Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist or Chaty?
Chaty, at #161 on the WordPress.org popular plugins list today, with Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist at #2,176. The ranking reflects recent installs and moves daily, which is why this page shows the history rather than one snapshot.
Are Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist or Chaty alternatives to each other?
Not all of them. Some of these plugins do different jobs and many sites run more than one. This page compares their popularity, not their features.
Where do these numbers come from?
WordPress.org publishes each plugin’s active install count and its position on the popular list. This site records both every day, along with per-day downloads and ratings, so the charts above show how the plugins have moved over time rather than a single day.